Privacy Policy

Effective Date: October 7, 2025

This Privacy Notice (“Notice”) describes how Euro Imports of Memphis (“Euro Imports,” “we,” “us,” or “our”) collects, uses, and protects the personal information of visitors and customers (“you”) who use our website, request service appointments, or interact with us in person or online.

We are committed to protecting your privacy and ensuring the security of any personal information you share with us.

1. Information We Collect

We collect personal information to provide our automotive services, manage appointments, process payments, and communicate effectively with our customers.
The types of information we may collect include:

• Identifiers such as name, email address, phone number, and mailing address
• Vehicle information including make, model, VIN, and service history
• Commercial information related to services requested or completed
• Payment information (e.g., credit/debit card details) processed securely by third-party payment systems
• Internet or network information such as your IP address, browser type, device data, and how you interact with our website
• Location data such as city or ZIP code when you contact us or schedule service

We do not intentionally collect personal information from minors, and our website is not intended for use by children under 16 years of age.

2. How We Use Your Information

Euro Imports of Memphis uses personal information for the following purposes:

• To schedule and manage automotive repair and maintenance services
• To provide customer support and respond to inquiries
• To send appointment confirmations, service updates, and special offers (only with your consent)
• To process secure payments and invoices
• To maintain, improve, and protect our website and online systems
• To comply with legal or regulatory requirements

We may use aggregated, non-identifiable information for analytical purposes, such as tracking website performance or service trends.

3. Sharing of Information

We do not sell your personal information to any third party.
However, we may share your information with trusted third parties who help us operate our business or provide services to you, including:

• Payment processors
• Accounting and tax professionals
• Web hosting or IT support providers
• Email or marketing communication platforms
• Insurance providers or legal advisors (if necessary)

We may also disclose personal information if required by law, subpoena, or in the event of a business transfer, sale, or merger.

4. Cookies and Analytics

We use cookies and third-party analytics tools (such as Google Analytics) to improve our website performance and user experience.
Cookies are small data files that help us understand how visitors interact with our site and tailor the experience accordingly.

You can control cookie preferences or disable them in your browser settings, though doing so may limit some website functionality.

5. Your Rights

Depending on your location, you may have the right to:

• Access or request a copy of the personal information we hold about you
• Request correction or deletion of inaccurate information
• Opt out of marketing communications
• Withdraw consent for specific processing activities

To exercise your rights, contact us using the details below. We may need to verify your identity before processing certain requests.

6. Data Security

We take reasonable technical and organizational precautions to safeguard personal information from unauthorized access, alteration, or disclosure.

Access to customer data is restricted to employees and service providers who need it to perform their duties, all of whom are bound by confidentiality obligations.

7. Links to Other Websites

Our website may contain links to external sites operated by third parties.
We are not responsible for the privacy practices or content of those websites.
We encourage you to review the privacy policies of any site you visit.

8. Changes to This Notice

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws.
The updated version will be posted on our website with the “Effective Date” noted above.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at: euro_imports@bellsouth.net